BC NDP leads by 6 over the BC Conservatives as the gap closes from 18 to 6-points

From May 6 to 9, 2024, Abacus Data conducted a survey of 1,000 eligible voters in British Columbia exploring their views on provincial politics and government. This survey was a standalone survey in which questions about provincial politics came before any questions about federal politics. Stay tuned for results on the federal political questions.

If an election was held at the time of the survey, the BC NDP would likely win another majority government although the 18-point lead we measured in November of 2023 has closed to six points over the BC Conservatives.

The BC NDP has the support of 40% of committed voters, a four point drop from November. The BC Conservatives are second with 34%, up 8 while the official opposition BC United is at 13%, down 4. The BC Greens are at 10%, up one from our earlier survey.

Regionally, the BC NDP is ahead by 6-points in Metro Vancouver, by 15-points on Vancouver Island, and statistically tied with the BC Conservatives in the Interior and North.

Interestingly, the BC NDP is ahead by 15 points among those aged 45 and over, is tied with the BC Conservatives among those aged 30 to 44, and trail the BC Conservatives by 7 among those under 30.

The BC NDP leads by 11 among women (42% to 31% for the BC Conservatives) and a marginal 2-points among men (39% to 37% for the BC Conservatives).

Why is the NDP and Premier David Eby in such a dominant position?

British Columbians are generally more optimistic about the direction of their province than Canadians in other provinces. In our survey, 31% of British Columbians feel the province is headed in the right direction which is 6-points higher than how Canadians feel about their own country.

When asked about economic conditions in the province, 16% describe the economy as excellent or good, 33% describe it as acceptable, while 51% describe it as poor or terrible. There is a strong correlation between perceptions about the economy and vote intention. NDP supporters are far more likely to feel positive about the economy than those supporting the Conservative Party.

When we ask about incomes relative to the cost of living, we find widespread concern about incomes keeping up with the cost of living. 65% of British Columbians report their incomes falling behind the cost of living. There is little difference in views between those voting NDP or Conservative.

In terms of leader impressions, Premier Eby is by far the most popular provincial party leader. 40% have a positive impression (up 1 from November) while 27% have a negative view (up 2). In comparison, BC United Leader Kevin Falcon is net -15 with 19% positive and 34% negative. BC Greens Leader Sonia Furstenau is +2 with 24% positive and 22% negative while BC Conservative Leader John Rustad is -3 with 25% positive (unchanged from November) and 29% negative (up 2 from November). Despite a significant increase in support, BC Conservative Leader John Rustad’s personal image has not change much since the end of last year.

When we ask people to rate the three issues facing the province, the cost of living, housing, and healthcare are the top three issues. And they are the top three issues for all party supporters.

However, NDP supporters are more likely to rate housing, healthcare, and climate change as a top issue while Conservative supporters are more likely to rate the cost of living, drug addiction, taxes, and the economy as a top issue.

To anticipate how the ballot question in October might impact vote intentions, we cross vote intention by top issue.

The NDP has a big lead among those who rate housing, healthcare, reducing poverty, and climate change as a top issue. The Conservatives lead among those who rate taxes, the economy, and drug addiction as a top issue.

The NDP and Conservatives are statistically tied among those who rate the cost of living as a top issue.

Finally, when assess the desire for change among the electorate, we find that 47% of British Columbians definitely want a change in government. Another 21% say they want change but it’s not that important to them. In contrast, 20% say they definitely want to see Premier Eby and the BC NDP re-elected while another 12% want the government re-elected but say it’s not that important to them.

When we compare these results to the final weeks of the 2022 Ontario election, the 2021 federal election, and the 2015 federal election, we find the intense desire for change is somewhat lower than in Ontario, and substantially lower than in the 2015 federal election. In fact, the results almost mirror the results in the 2022 Ontario provincial election – an election in which Doug Ford and the PC Party were easily re-elected.

The Upshot

According to Abacus Data founder, Chair & CEO, David Coletto: Since November, we find a substantially shift in vote intentions. NDP support is down slightly while the BC Conservatives gave gained 8-points. The NDP is still ahead, but it’s a much tighter margin.

The NDP remains in a strong position, despite widespread concern about the cost of living and the direction of the province. Premier Eby has a net favourable impression – rare among incumbents in Canada right now and the NDP is seen as the best party to handle healthcare, housing, and poverty and it is tied with the Conservatives on the most salient issue – the cost of living. The NDP also has more support among older voters who are also more likely to vote.

The BC Conservatives have likely benefited from both the popularity of the federal Conservatives and also the difficult economic situation. But it’s leader John Rustad is no more known than he was at the end of last year. This lack of familiar is both a weakness and an opportunity.

BC United and Kevin Falcon continue to drop support and are now well back in third place and Mr. Falcon is the most unpopular leader in the province.

What looked like an easy NDP victory at the end of last year now looks more uncertain now.

Methodology

The survey was conducted with 1,000 eligible voters living in British Columbia from May 6 to 8, 2024. A random sample of panelists were invited to complete the survey from a set of partner panels based on the Lucid exchange platform. These partners are typically double opt-in survey panels, blended to manage out potential skews in the data from a single source.

The margin of error for a comparable probability-based random sample of the same size is +/- 3.1%, 19 times out of 20.

The data were weighted according to census data to ensure that the sample matched BC’s population according to age, gender, educational attainment, and region. Totals may not add up to 100 due to rounding.

This survey was paid for by Abacus Data Inc.

Abacus Data follows the CRIC Public Opinion Research Standards and Disclosure Requirements that can be found here:  https://canadianresearchinsightscouncil.ca/standards/

ABOUT ABACUS DATA

We are the only research and strategy firm that helps organizations respond to the disruptive risks and opportunities in a world where demographics and technology are changing more quickly than ever.

We are an innovative, fast-growing public opinion and marketing research consultancy. We use the latest technology, sound science, and deep experience to generate top-flight research-based advice to our clients. We offer global research capacity with a strong focus on customer service, attention to detail, and exceptional value.

We were one of the most accurate pollsters conducting research during the 2021 Canadian election following up on our outstanding record in 2019.

Contact us with any questions.

Find out more about how we can help your organization by downloading our corporate profile and service offering.

9 in 10 Canadians have seen misinformation on health and health care, and most think that is here to stay.

As we continue health month, we would be remis if we didn’t explore Canadians’ relationship with health care news and media. Last fall we worked with the Canadian Medical Association on the launch of the CMA Health & Media Annual Tracking Survey to explore the health news media ecosystem in Canada. Below are some of our findings from the study.

The following data is from a survey commissioned by the CMA and conducted by Abacus in September 2023. The survey was conducted online with n=2,500 Canadians 18+ (including an oversample of Gen Z). The full report can be found here.

Health information is one of the most frequently accessed types of news in Canada. Nearly all Canadians say they see content or information about health or the health care system in Canadian news at least occasionally.

Canadians are also quite interested in consuming news about health and wellness. Aside from local news it’s one of the most sought-after topics of content when scrolling on phones or watching the news. Unlike other topics, interest in health and wellness is strong across all generations.  

Perhaps then unsurprising that so many Canadians say they frequently encounter misinformation in health news. Nearly all Canadians say they’ve seen health misinformation- with the majority saying they consume health misinformation occasionally.

And the more health information you consume, the more frequently you encounter misinformation related to health and health care news. 

Encountering misinformation isn’t avoidable- Canadians believe there is an abundance of misinformation on health and health care. In fact, three quarters of Canadians say there are equal amounts of accurate and inaccurate health-related information online. This could include inaccurate stories about health care experiences or inaccurate information about symptoms or treatments.

Based on some analyses of content online, Canadians aren’t too far off in their estimates. According to several studies, the volume of misinformation varies from 20-60% on a number of health topics.

Beyond the obvious, health and health care misinformation has several negative consequences. 4 in 10 Canadians (40%) say they’ve experienced mental distress or increased anxiety from health-related misinformation. One in three (35%) have delayed seeking appropriate medical care or treatment. Over a quarter (29%) have avoided effective treatments due to misinformation.

Given the volume and prevalence of misinformation- most Canadians feel inaccurate content about health and health care is here to stay.

In this environment, the presence of misinformation becomes a problem when Canadians are not able to determine what is true and what is false. Solving the problem requires equipping the public with skills to navigate this environment.

Most Canadians feel they are already doing a good job at navigating health related misinformation. 59% say it is easy for them to determine whether health related information is true or false, another third say it is difficult.  

Younger Canadians (Gen Z especially) who’ve spent more time online practicing their misinformation skills are the most confident in their ability to determine fact or fiction.

Continually equipping Canadians with skills to properly decipher health and health care information will be important going forward.

One thing helping Canadians navigate towards reliable information is access to the right sources. By a large margin, the biggest signal Canadians use to determine accuracy is the content’s author. This is more important than where they accessed the information, frequency of mentions, and how many views the content has, combined.  

And when it comes to which authors to trust, health care professionals (physicians especially) are the most trusted authors of accurate information related to health and the health care system, followed by those in the wider medical community, like government health and health care organizations, associations, academics, and hospitals.

THE UPSHOT

Ensuring Canadians have access to content they trust will be critical to navigating an environment with a great deal of misinformation. As most predict the volume of misinformation to grow, Canadians will be looking to strengthen their access to reliable content and turning to the sources they trust to determine what information they can rely on. Building and maintaining access to some of the most trusted authors of health-related information will be an important part of the solution. We’re excited to partner with the Canadian Medical Association to work on tracking this environment year-over-year to keep a pulse on this ever-changing environment.

METHODOLOGY

The survey was conducted online with 2,500 Canadians (including oversample of Gen Z) from Sept. 19-26, 2023.

  • Gen Z (18- to 26-year-olds)
    • Millennials (27- to 43-year-olds)
    • Gen X (44- to 58-year-olds)
    • Boomers (59- to 75-year-olds)

The survey was fielded in both official languages.  The margin of error for a comparable probability-based random sample of the same size is +/- 1.96%, 19 times out of 20.

The data was weighted according to census data to ensure that the sample matched Canada’s population.

Totals may not add up to 100 due to rounding.

For context, during the survey some major news stories were:

  • Growing tensions between Canada and India
    • Ukrainian President Volodymyr Zelensky addressing Canadian Parliament
    • A focus on health care during the provincial election in Manitoba
    • Lingering concerns following the e.coli outbreak in Alberta daycares

ABOUT ABACUS DATA

We are Canada’s most sought-after, influential, and impactful polling and market research firm. We are hired by many of North America’s most respected and influential brands and organizations.

We use the latest technology, sound science, and deep experience to generate top-flight research-based advice to our clients. We offer global research capacity with a strong focus on customer service, attention to detail, and exceptional value.

And we are growing throughout all parts of Canada and the United States and have capacity for new clients who want high quality research insights with enlightened hospitality.

Our record speaks for itself: we were one of the most accurate pollsters conducting research during the 2021 Canadian election following up on our outstanding record in the 2019, 2015, and 2011 federal elections.

Contact us with any questions.

Find out more about how we can help your organization by downloading our corporate profile and service offering.

Abacus Data Poll: Conservatives lead by 21 as the budget fails to change opinions

From April 25 to 29, 2024 Abacus Data conducted a national survey of 1,500 adults exploring several topics related to Canadian politics and current events as part of our regular national omnibus surveys.

In this edition of our Canadian politics tracking, we report on our usual metrics along with a deep dive to assess what, if any, impact the federal budget had on political opinions.

This survey was conducted entirely after the federal budget was released on Tuesday April 16 and is different from other polls in that it measures impact a week or more after Canadians had time to be exposed to and assess the budget.

The key takeaways from this survey are:

1- There has been no movement in the polls in favour of the Liberals over a week after the federal budget was announced.

2- Younger Canadians familiar with the budget are more likely to say their impression of the government improved as a result of the budget, but this has yet to materialize in any real change in vote intention or impressions of the Prime Minister or the federal government.

3- The Conservatives now have the largest lead we have ever measured for them at 21% and lead in every region of the country (except for Quebec where they are tied for second with the Liberals) and across all demographic groups.

4- The two things most remembered about the budget was its focus on housing and the proposed changes to the capital gain tax.

Vote Intention: Conservatives lead by 20 over the Liberals

If an election were held today, 44% of committed voters would vote Conservatives with the Liberals at 23%, the NDP at 17% and the Greens at 4%. The BQ is at 33% in Quebec.

There has been no significant change in any of the party vote shares since our latest survey, but at 21-points, this Conservative lead represents the largest we have ever measured for the party.

Regionally, the Conservatives are well ahead in the Prairies, lead by 19 in BC and 19 in Ontario. In Atlantic Canada, the Conservatives are 21-points ahead of the Liberals while in Quebec, the BQ is slightly ahead with the Conservatives and Liberals tied for second at 28%.

Learn about the game-changing tool from the Abacus Data team that makes it possible to estimate polling results to the riding level for improve advocacy and government relations.

Demographically, the Conservatives lead among all age groups still. For the Liberals, there has been no real change in vote across any age group, specifically among younger Canadians – a key audience for the recent pre-budget announcements. More on this below.

Although there has been no change in voting intentions, we do see a big shift in the accessible voter pool for the Liberals. When we ask people if they would consider voting for each of the main political parties, 53% say they are open to voting Conservative (unchanged from last week) and 37% are open to voting Liberal (down 4 from two weeks ago) while 40% are open to voting for the NDP. The NDP now has a larger accessible voter pool than the Liberals.

No major shifts in other metrics.

Beyond vote intention, the budget and events since have not had any impact on other perceptions and impressions related to Canadian politics.

There has been no shift in perceptions about the direction of the country. The federal government’s approval rating has become slightly worse. And there’s been no shift in those who feel it’s time for a change in government although those who want change and don’t think there’s a good alternative is down to 29%, the lowest we’ve measured it. This suggest more polarization on the change vs. re-elect opinion.

Impressions of Justin Trudeau are static. 58% have a negative impression of the Prime Minister and 24% have a positive view for a net score of -34.

In contrast, impressions of Pierre Poilievre has seen a slight improvement in his image with 40% viewing him positively and 34% negative for a net score of +6.

Feelings about NDP Leader Jagmeet Singh have worsened slightly since the last survey. Today 31% have a negative impression compared with 35% who have a positive one for a net score of -4.

We also ask people whether their impression of each leader is getting better or worse over the past few weeks. Given the budget announcements were happening while this poll was in field, this is a good measure to capture whether any positive momentum was being generated by the announcements.

Overall, nothing has really changed from our last survey suggest the budget has had no impact on anything.

Find out more about the The Three Threads and how the Abacus Data team looks
at polling for public affairs and advocacy.

Best Prime Minister and Expected Winner

For the first time in our tracking, we asked Canadians who they would prefer to be Prime Minister. Pierre Poilievre leads Justin Trudeau by 20-points and leads in every region or province in the country, including in Quebec.

Almost half of Canadians continue to expect the Conservatives to win the next federal election. Those thinking the Liberals will win is down 3 from March.

Top Issues and the Party Best Able to Handle Them

The issue landscape is very much what it was earlier this year. The cost of living, housing, and healthcare at the top issues followed by the economy, immigration, and climate change and the environment. There has been no notable shift in issue salience since February.

When we ask those who selected an issue as a priority which party they think is best able to handle that issue, we find the Conservatives well ahead on the cost of living, housing, the economy, and immigration. The NDP is ahead on inequality and poverty, while the Liberals lead on climate and the environment. The three parties are tied on healthcare.

Since February, the Liberals have seen modest improvements on healthcare, housing, and inequality but the Conservatives have gained as much or more on the same issues. The NDP has seen drops in all of the issues.

Deep Dive on the Federal Budget

4 in 5 Canadians said they heard something about the budget with about 4 in 10 saying they are at least somewhat familiar with it. Younger Canadians, of note, report being more familiar but also more likely to have heard nothing about it.

In an open-ended question, we asked those familiar with the budget to share one thing they remember about it. Housing and the capital gains tax were the two most cited items, by far. This budget was very much defined by efforts to improve housing and the change to the capital gains tax.

When we ask people whether the budget would have a positive or negative impact on several areas, the general perception was negative. Only about 1 in 5 Canadians thought the budget would have a positive impact on economic growth and housing while half or more those it would have a negative impact on the cost of living, taxes they pay, or government debt.

The results are slightly more positive among Canadians aged 18 to 44 who were familiar with the budget.

Finally, when we ask Canadians where the budget leaves them with a more positive or more negative impression of the government overall, 25% report more positive feelings, 54% report more negative ones, while 20% say the budget had no impact on their views.

Of note, younger Canadians familiar with the budget were far more likely to say it left them feeling good about the budget than older Canadians. But this view was not overwhelmingly positive.

KEY INSIGHT:

Among Canadians aged 18 to 44 who were familiar with the budget and said it made them feel better about the government overall, 50% would vote Liberal today, 25% Conservative, and 14% NDP. 6% are undecided. This is some evidence that if more younger Canadians become familiar with the budget, it could increase support for the Liberals. But the impact is quite small since more still say the budget has made their view of the government worse

One way we can better assess the impact of this budget is to compare these results with a similar survey we conducted back in 2021 following that year’s federal budget.

What’s clear from the comparison is that more Canadians are familiar with Budget 2024 than they were in 2021 but the react is far more negative. This is almost entirely because of how people feel about the government overall today. In April 2021, 41% of Canadians approved of the federal government’s job performance and Justin Trudeau’s net favourable rating was -5. Today, the comparable measures are 25% and -34.

When we isolate Canadians aged 18 to 44, the results are very similar. Familiar with the budget is somewhat higher today than in 2021 – remember the 2021 budget was all about childcare so younger audiences were the target then too.

One final comparison to assess the effect of the budget and the weeks of pre-budget announcements. Remember, Trudeau started announcing measures on Easter Monday, more than two weeks before the budget was formally announced.

In the table below, I report results of four key metrics – Liberal vote share, Liberal accessible voter pool size, federal government net approval, and Trudeau’s net impression score.

Compared with March 20, the last survey we did before the budget announcements started, the Liberal vote share overall is unchanged and is unchanged among Gen Z and Millennials. The Liberal voter pool is 4-points smaller overall and 6-points smaller among Gen Z and Millennials. The government’s net approval rating is slightly worse off and Justin Trudeau’s net impression is unchanged overall and down slightly among Gen Z and Millennials.

Based on this – with almost two weeks to digest the budget – there has been no improvement in how Canadians feel about the government or the Prime Minister and the Liberals remain 21-points back of the Liberals.

The Upshot

According to Abacus Data CEO David Coletto: “The results from our latest survey clearly illustrate the challenging position the Liberal Party and Prime Minister Justin Trudeau find themselves in following the federal budget. Despite attempts to sway public opinion, there has been no discernible improvement in their poll numbers, with the party stuck in a deep hole not seen since before 2015.

Despite concerted efforts to frame the recent federal budget around generational fairness, aimed at garnering support among younger Canadians, the anticipated shift in sentiment has not materialized (yet?). Our data shows that while younger Canadians who are familiar with the budget did indeed respond more positively compared to their older counterparts, this has not translated into any discernible change in support for the party or its leader among these critical cohorts.

As Trudeau’s approval ratings continue to stagnate, Pierre Poilievre has emerged as a more popular figure, his favorability growing as the Liberal leader’s wanes. This shifting dynamic presents a formidable challenge for the Liberals, who are now grappling with the reality of a deeply entrenched negative perception. The challenge for Trudeau is immense, as reversing these sentiments appears increasingly difficult amidst growing dissatisfaction. The stark contrast in the trajectory of the Liberals compared to the rising Conservatives underscores a significant realignment in Canadian politics, one marked by a major shift in how younger generations view their political choices at the moment.”

Methodology

The survey was conducted with 1,500 Canadian adults from April 25 to 29, 2024. A random sample of panelists were invited to complete the survey from a set of partner panels based on the Lucid exchange platform. These partners are typically double opt-in survey panels, blended to manage out potential skews in the data from a single source.

The margin of error for a comparable probability-based random sample of the same size is +/- 2.6%, 19 times out of 20.

The data were weighted according to census data to ensure that the sample matched Canada’s population according to age, gender, educational attainment, and region. Totals may not add up to 100 due to rounding.

This survey was paid for by Abacus Data Inc.

Abacus Data follows the CRIC Public Opinion Research Standards and Disclosure Requirements that can be found here:  https://canadianresearchinsightscouncil.ca/standards/

ABOUT ABACUS DATA

We are Canada’s most sought-after, influential, and impactful polling and market research firm. We are hired by many of North America’s most respected and influential brands and organizations.

We use the latest technology, sound science, and deep experience to generate top-flight research-based advice to our clients. We offer global research capacity with a strong focus on customer service, attention to detail, and exceptional value.

And we are growing throughout all parts of Canada and the United States and have capacity for new clients who want high quality research insights with enlightened hospitality.

Our record speaks for itself: we were one of the most accurate pollsters conducting research during the 2021 Canadian election following up on our outstanding record in the 2019, 2015, and 2011 federal elections.

Contact us with any questions.

Find out more about how we can help your organization by downloading our corporate profile and service offering.

Bridging the Gap: Addressing Healthcare Confidence and Accessibility in Canada 

From April 11 to 16, 2024, Abacus Data conducted a nationwide survey involving 2,302 Canadians aged 18 and above to explore their sentiments regarding the Canadian healthcare system, particularly their confidence in accessing healthcare when necessary. The findings from this study underscore a mounting apprehension among Canadians regarding the accessibility of our healthcare system, particularly given the rapid growth and aging of the Canadian population. The concern over future access to healthcare is increasingly prevalent among many Canadians and is a matter that cannot go overlooked. 

This article marks the beginning of our forthcoming series dedicated to health and wellness in Canada, serving as Part 1 of our in-depth exploration. Commencing in May, our team will embark on a thorough investigation into the landscape of health and wellness across the country, delving into the topics that hold the greatest significance for Canadians. Through this comprehensive examination, we aim to shed light on the pressing concerns and priorities within the realm of health and wellness. 

Satisfaction with the Healthcare System 

One-third of Canadians rate their provincial healthcare system as poor (35%), while two-fifths consider it good (39%). Ontarians are notably more positive, with 44% rating their system positively, in contrast to Atlantic Canada where 52% view it negatively. Those planning to vote Liberal in the next federal election are more likely to rate their healthcare system as good (52%), as are those who think the country is on the right track (58%) 

Concerns with Accessibility of Healthcare Services 

In general, Canadians have varying perspectives on the availability of healthcare services in their provinces. Specifically, 33% express contentment with the current accessibility of healthcare services, while 39% indicate dissatisfaction. Notably, residents of Atlantic Canada are notably more likely to be dissatisfied (57%), while Ontarians report the highest satisfaction levels (37%).  

Politically, individuals intending to support the Liberal party in the upcoming federal election exhibit the highest satisfaction levels with healthcare access (47%), whereas those voting for the NDP show lower satisfaction levels (25%). Lastly, residents in rural areas display the highest dissatisfaction levels, with 47% expressing discontent with healthcare access in their regions. 

Confidence in Canada’s Healthcare System  

In general, one-third of Canadians express confidence in our healthcare system today (35%). Confidence is lowest among those who live in Atlantic Canada (19% agree), and those who intend to vote for the Conservative party in the next federal election (30% agree). Conversely, those planning to support the Liberal Party in the next federal election show a notably higher level of confidence in Canada’s healthcare system (50%) as well as individuals who believe Canada is on the right track are significantly (57%). 

When considering the role of government, only 30% of Canadians believe their provincial government prioritizes healthcare funding and resources, while 27% perceive the federal government as prioritizing healthcare funding. Residents in Atlantic Canada are significantly less likely to believe that the federal government (17% agree) and their provincial government (21% agree) prioritize healthcare funding. Nationally, Liberal party supporters are markedly more likely to trust the federal government’s prioritization of healthcare funding (44%) than Conservative party supporters (21%).  

Concerns about Future Healthcare Access in Canada 

Access to healthcare is a pressing concern for many Canadians, particularly regarding future accessibility. A substantial 52% express significant worry, with a staggering 96% expressing some level of concern. This worry is particularly pronounced among older Canadians, with 59% of those 60 and above expressing extreme concern. Additionally, residents of Atlantic Canada are notably worried, with 65% indicating concerns about future healthcare access. 

Healthcare Accessibility Amidst Demographic Shifts 

Concerns about the future accessibility of healthcare services in Canada are exacerbated by a widespread lack of confidence in the healthcare system’s ability to adapt to an aging and expanding population. Shockingly, less than 1 in 10 Canadians express confidence in the system’s capacity to meet these evolving needs, with a staggering 31% indicating they have no confidence at all. 

Across the country, those who live in Atlantic Canada express the lowest levels of confidence, with 45% noting that they are not confident in the ability of the healthcare system to meet the needs of a changing population. Politically, there’s a noticeable divergence in confidence levels. Those intending to vote for the Conservative party in the upcoming federal election are substantially more likely to express doubts, with 38% indicating a lack of confidence, compared to only 17% among those intending to vote for the Liberal party. 

Navigating Canada’s Healthcare Challenges 

Within Canada’s healthcare system, numerous pressing challenges require immediate attention. A significant 58% of Canadians highlight workforce shortages as a critical issue, closely followed by excessive wait times, identified by 57% of the population. Additionally, concerns about the aging population prominently rank, with 35% of citizens recognizing it as a major challenge, alongside 34% acknowledging the impact of a rapidly growing population. 

Overall, these results underscore the multifaceted nature of healthcare challenges in Canada, highlighting the urgent need for comprehensive strategies to address workforce shortages, reduce wait times, and effectively manage the implications of demographic shifts. 

Addressing the Awareness Gap: Public Discourse on Healthcare Accessibility in Canada 

Amidst growing concerns about healthcare accessibility, exacerbated by demographic shifts, 40% of Canadians perceive a lack of public awareness and discussion on this critical issue. This concern has escalated alongside record levels of immigration and changing demographics. However, many Canadians feel that healthcare accessibility remains underrepresented in public discourse. 

The insufficient attention to healthcare accessibility underscores the urgent need for increased awareness and proactive measures to meet Canada’s evolving healthcare needs. Ignoring these concerns risks compromising the effectiveness and inclusivity of the healthcare system. 

THE UPSHOT 

The latest findings underscore a strong concern among Canadians regarding the future of our healthcare system, accompanied by a perception of inadequate public discourse on this vital issue. This mounting concern coincides with record levels of immigration and shifting demographics, yet healthcare accessibility remains conspicuously absent from public conversations. 

When we examine the top concerns of Canadians, healthcare consistently ranks among the top three, trailing only behind the pressing issues of the cost of living and housing affordability. This underscores its paramount importance to Canadians today. Access challenges in healthcare, whether manifested through appointment difficulties, procedural delays, or prolonged emergency room wait times, loom large in the minds of Canadians. 

While government discourse often centers on affordability and the broader cost of living, the challenges within healthcare have regrettably been sidelined in recent political discourse, notably in the recently released federal budget. 

Canada’s unprecedented growth and aging population contribute to a sense of scarcity, wherein Canadians contend with constrained access to resources, including healthcare, that were previously taken for granted. The perceived lack of attention to healthcare accessibility highlights an urgent need for heightened awareness and proactive measures to address Canada’s evolving healthcare landscape. Failure to address these concerns may impact the effectiveness and inclusivity of our healthcare system. 

Methodology 

The survey was conducted with 2,302 Canadian adults from April 11 to 16, 2024. A random sample of panelists were invited to complete the survey from a set of partner panels based on the Lucid exchange platform. These partners are typically double opt-in survey panels, blended to manage out potential skews in the data from a single source.  

The margin of error for a comparable probability-based random sample of the same size is +/-2.04%, 19 times out of 20.  

The data were weighted according to census data to ensure that the sample matched Canada’s population according to age, gender, educational attainment, and region.  

This survey was paid for by Abacus Data Inc. 

Abacus Data follows the CRIC Public Opinion Research Standards and Disclosure Requirements that can be found here: https://canadianresearchinsightscouncil.ca/standards/  

About Abacus Data 

We are the only research and strategy firm that helps organizations respond to the disruptive risks and opportunities in a world where demographics and technology are changing more quickly than ever.  

We are an innovative, fast-growing public opinion and marketing research consultancy. We use the latest technology, sound science, and deep experience to generate top-flight research-based advice to our clients. We offer global research capacity with a strong focus on customer service, attention to detail, and exceptional value.  

We were one of the most accurate pollsters conducting research during the 2021 Canadian election following up on our outstanding record in 2019. Find out more about how we can help your organization by downloading our corporate profile and service offering. 

Contact us 

Abacus Data Ontario Poll: Ford PCs ahead of Crombie Liberals by 16

From April 11 to 16, 2024, Abacus Data conducted a survey of 995 Ontario adults exploring several topics as part of our regular national omnibus surveys.

Every month, with our media partner the Toronto Star, we track how Ontarians are feeling about their political choices and add new topics based on current events and discussions. In this edition of the survey, we explored perceptions about Doug Ford’s government along with our usual trackers.

This survey was done entirely after the provincial budget released on March 26 and is a good test of the impact that it and other decisions since then have had on public opinion in the province.

We begin by examining the current political landscape in Ontario.

Doug Ford and the Ontario PCs lead by 14 percentage points over Bonnie Crombie’s Ontario Liberals.

If an election were held today, 41% of committed voters in Ontario would vote PC with the Ontario Liberals at 25%, the Ontario NDP at 21%, and the Greens at 7%.

All of these results are consistent with what we found last month and all change is within the margin of error of the survey.

Regionally, the PCs lead in every region of the province. They are ahead by 16 in Toronto, 12 in the GTHA, 21 in southwestern Ontario, and 29 in eastern Ontario. The increase in support in Eastern Ontario could be related to the recent announcement of a new deal with the City of Ottawa.

The PCs also lead among men (by 24) and women (by 7) and across every age group. Over time, we have noticed that the PCs have become more popular among younger Ontarians. This mimics what we have seen at the national level with Pierre Poilievre’s Conservatives and something we think is directly tied to the popularity of Poilievre among younger Ontarians.

When it comes to the Ford government overall, 1 in 3 Ontarians approve of the government’s job performance while 43% disapprove. This is largely unchanged from last month.

Impressions of the four main party leaders are stable since last month. 1 in 3 have a favourable view of Premier Ford compared with 42% who have a negative impression for a net score of -7 slightly improved from last month.

Marit Stiles has a net score of +1, while Bonnie Crombie is -4 with 28% positive and 32% negative a slightly deterioration in views towards her.

The Upshot

According to Abacus Data CEO David Coletto: “Little has changed in public opinion in Ontario since the provincial budget was released on March 26. The Ford PCs continue to have a sizeable lead over the Crombie Liberals and Stiles NDP. While the provincial government’s approval rating is that high (it is six points higher than the federal Liberal government is nationally), it hasn’t impacted people’s vote intention at the moment.

Ford is relatively popular for an incumbent in their sixth year in office and having to manage the impact of inflation and the housing crisis. He is still an asset to his party as his personal popularity is greater than his government’s approval rating.”

Looking to conduct polling or market research in 2024? Have budget left to spend before the end of March? Send Yvonne an email to connect with the Abacus Data team today!

Methodology

The survey was conducted with 995 Ontario adults from April 11 to 16, 2024. A random sample of panelists were invited to complete the survey from a set of partner panels based on the Lucid exchange platform. These partners are typically double opt-in survey panels, blended to manage out potential skews in the data from a single source.

The margin of error for a comparable probability-based random sample of the same size is +/- 3.1%, 19 times out of 20.

The data were weighted according to census data to ensure that the sample matched Canada’s population according to age, gender, educational attainment, and region. Totals may not add up to 100 due to rounding.

This survey was paid for by Abacus Data Inc.

Abacus Data follows the CRIC Public Opinion Research Standards and Disclosure Requirements that can be found here:  https://canadianresearchinsightscouncil.ca/standards/

ABOUT ABACUS DATA

We are Canada’s most sought-after, influential, and impactful polling and market research firm. We are hired by many of North America’s most respected and influential brands and organizations.

We use the latest technology, sound science, and deep experience to generate top-flight research-based advice to our clients. We offer global research capacity with a strong focus on customer service, attention to detail, and exceptional value.

And we are growing throughout all parts of Canada and the United States and have capacity for new clients who want high quality research insights with enlightened hospitality.

Our record speaks for itself: we were one of the most accurate pollsters conducting research during the 2021 Canadian election following up on our outstanding record in the 2019, 2015, and 2011 federal elections.

Contact us with any questions.

Find out more about how we can help your organization by downloading our corporate profile and service offering.

Abacus Data Poll: Trudeau vs. Poilievre – Who is better at hosting a party or putting out a kitchen fire? Plus, Conservative maintain 20-point lead.

From April 11 to 16, 2024 Abacus Data conducted a national survey of 2,300 adults exploring several topics related to Canadian politics and current events as part of our regular national omnibus surveys.

This survey included an oversample in Ontario to 995 respondents.

In this edition of our Canadian politics tracking, we report on our usual metrics along with some new data on which of Justin Trudeau and Pierre Poilievre is better at several tasks and scenarios. This novel question is modelled after a similar set of questions asked by a UK pollster recently.

This survey was conducted entirely before the federal budget was released on Tuesday April 16 but would have been in field during and after the major housing plan announcement on Friday April 12.

The key takeaways from this survey are:

1- There has been no movement in the polls in favour of the Liberals in the days following a flurry of pre-budget announcements.

2- Despite targeting most of the budget announcements at younger Canadians, we see no movement yet in any of the core trackers among the two younger age cohorts.

3- The Conservatives continue to hold the largest lead we have ever measured for them at 20% and lead in every region of the country (except for Quebec where they are competitive) and across all demographic groups.

4- We learn that while Canadians think Trudeau would be better than Poilievre at hosting a party, and the two leaders are tied on who Canadians would rather sit beside on a long flight, have a conversation with in a pub, have their kids looked after, Poilievre leads by a wide margin on things like putting out a kitchen counter fire, putting up a shelf, negotiating a discount, and being in charge of the map during a road trip. I think these questions reveal a lot about why Canadians feel the way they do about these two leaders at the moment.

Vote Intention: Conservatives lead by 20 over the Liberals

If an election were held today, 43% of committed voters would vote Conservatives with the Liberals at 23%, the NDP at 18% and the Greens at 5%. The BQ is at 32% in Quebec.

Since our last survey finished a week earlier, there has been no significant change in any of the party vote shares.

Regionally, the Conservatives are well ahead in the Prairies, lead by 22 in BC and 15 in Ontario. In Atlantic Canada, the Conservatives are 19-points ahead of the Liberals while in Quebec, the BQ is slightly ahead with the Conservatives and Liberals tied for second.

Learn about the game-changing tool from the Abacus Data team that makes it possible to estimate polling results to the riding level for improve advocacy and government relations.

Demographically, the Conservatives lead among all age groups still. For the Liberals, there has been no real change in vote across any age group, specifically among younger Canadians – a key audience for the recent pre-budget announcements.

The Conservatives continue to capture a larger share of the vote among both men and women. The Conservatives lead by 25 among men and 16 among women.

When we ask people if they would consider voting for each of the main political parties, 53% say they are open to voting Conservative (unchanged from last week) and 41% are open to voting Liberal (up one from last week).

No major shifts in other metrics.

Beyond vote intention, the recent pre-budget announcements have not had any impact on other perceptions and impressions related to Canadian politics.

There has been no shift in perceptions about the direction of the country. The federal government’s approval rating has improved slightly with a 3-point drop in disapproval. And there’s been no shift in those who feel it’s time for a change in government.

KEY INSIGHT: Among 18 to 29 year olds, the 27% approve and 48% disapprove of the federal government’s job performance. Compared with the average over the first three months of 2024, approval is up 1 and disapproval is down 11. This is a noticeable decline in “disapproval” and might indicate some success in shifting views among younger Canadians.

Among older Canadians, we don’t see the equivalent shift in views.

Impressions of Justin Trudeau are static. 57% have a negative impression of the Prime Minister and 25% have a positive view for a net score of -32.

Among those aged 18 to 29, Trudeau’s net score is -30. The average for the first three months of 2024 was -36 so there has been a slight improvement.

In contrast, impressions of Pierre Poilievre are also unchanged with 38% viewing him positively and 35% negatively for a net score of +3.

Feelings about NDP Leader Jagmeet Singh are also largely unchanged. Today 34% have a negative impression compared with 33% who have a positive one for a net score of -1.

We also ask people whether their impression of each leader is getting better or worse over the past few weeks. Given the budget announcements were happening while this poll was in field, this is a good measure to capture whether any positive momentum was being generated by the announcements.

Overall, nothing has really changed from last week. 14% say their impression of Justin Trudeau is improving while 45% say it is getting worse. 41% say it is not changing. All of these measures are close to where they were last week.

KEY INSIGHT:

Among Canadians aged 18 to 29 (again a key audience of the pre-budget announcements), those who say their impression Trudeau are getting better is 17%. Those who say worse is 41%.

At the beginning of the month it was 16%/49%. And the average for the first three months of 2024 was 15%/42%. So in short, so far, budget announcements haven’t moved people to see the PM in a more positive light. Whether Tuesday’s formal budget announcement and the corresponding media coverage and outreach change that remains to be seen.

This is evidence that the announcements themselves haven’t translated into more positive impressions of the Prime Minister himself

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Find out more about the The Three Threads and how the Abacus Data team looks
at polling for public affairs and advocacy.

Who would be better at…Hosting a Party or Putting out a Fire?

In this survey, we replicated what I thought were interesting questions asked by UK pollster JL Partners. We asked people which of Trudeau or Poilievre would be better at doing several things.

First, it is worth highlighting that, Canadians do distinguish between the leaders and many people didn’t simply pick the leader they like the most for each scenario.

The only scenario where Trudeau clearly beats Poilievre is on “hosting a party”. The two are tied on “holding a conversation at the pub”, “sitting next to you on a plane” and “looking after your children while you’re out.” While Poilievre easily beats the PM on “solving an escape room”, “being in charge of the map for the road trip”, “putting out a kitchen counter fire” and “putting up a shelf”

Among Liberal switchers (those who voted Liberal in 2021 but today are voting for another party or are undecided), Trudeau performs better (as expected) but Poilievre still leads among the more competency, back to basics, and leadership oriented scenarios (putting up a shelf, putting out a fire, being in charge of a map, negotiating a discount) while Trudeau has an advantage on the personality and trust scenarios like who these switchers would want to sit next to on a plane, have a chat with at a pub, or look after their children while they’re out.

But perhaps most telling is how Gen Z and Millennials respond to this question.

Except for hosting a party, seatmate on a plane, and looking after children, Pierre Poilievre leads Trudeau on everything else. And on the competence scenarios, he leads by a wide margin.

KEY INSIGHT:

For two generations that found Mr. Trudeau so appealing in the past, the fact that Pierre Poilievre is competitive with him on the personality based scenarios is quite telling and shows just how damaged the relationship is between younger Canadians and Mr. Trudeau.

Poilievre leads Trudeau on “putting up a shelf” by 20, on “being in charge of the map for the road trip” by 24, on “putting out a kitchen counter fire” by 19, and by “solving an escape room” by 18.

When I run correlation analysis between these perceptions and views and likelihood to vote Liberal and Conservative, we find four items better predict voting Conservative and Liberal than any other.

The top four scenarios to predict a vote for the Conservatives are:

Sitting next to you on a plane (it’s about likeability and comfort)
Being in charge of the map on the road trip (competence, leadership, focus)
Looking after your children while you’re out (trust)
Putting out a kitchen counter fire (competence in a crisis)

The top four scenarios to predict a vote for the Liberals are:

Sitting next to you on a plane
Being in charge of the map on the road trip
Solving an escape room
Putting out a kitchen counter fire

This all suggests that while Canadians might invite Prime Minister Trudeau to host their party, they’d likely prefer Pierre Poilievre to take the lead during a crisis or handle the logistics of a road trip.

KEY INSIGHT:

The differences in perceived abilities between Trudeau and Poilievre reflect a broader narrative about what qualities Canadians currently value in their leaders amid ongoing affordability issues and a seemingly perpetual crisis atmosphere. This once again confirms that right now, Canadians, including younger Canadians, are more likely to see Pierre Poilievre as a better fit for the times than Mr. Trudeau. This adds more evidence to my perspective that I didn’t think Justin Trudeau could win the next election.

The survey highlights two main areas of leadership qualities Canadians are emphasizing:

Crisis Management and Competence: Poilievre’s perceived superiority in handling practical tasks like extinguishing a kitchen fire or being in charge of a map resonates with a public desire for leaders who are not just thinkers but doers. This suggests that in times of constant challenge, from economic instability, a housing crisis, and general insecurity, Canadians are prioritizing decisive action and problem-solving skills. Things that right now people think the Prime Minister lacks or has proven unable to deliver right now..

Trust and Relatability: The factors associated with voting, such as sitting next to someone on a plane or looking after one’s children, underscore a longing for leaders who are not only capable but also trustworthy and personable. These characteristics suggest a leader’s ability to relate on a personal level, fostering a sense of safety and reliability. Given that Mr. Trudeau is competitive with Mr. Poilievre on these measures suggests some vulnerable for Mr. Poilievre on trust and relatability.

Ultimately, these two frames – Competence vs. Relatibility and Personal Trust – may become what the next federal election is about.

The Upshot

According to Abacus Data CEO David Coletto: “So far, we see no evidence that the flurry of pre-budget announcements have moved the dial for the Liberals.

In almost every measure we track, nothing has changed from a week ago – from perceptions of the direction of the country, to how people feel about the Prime Minister, to vote intention.

However, there is some evidence that younger Canadians may be responding to the annoucements. Whiles about the Prime Minister haven’t changed, those disapproving of the federal government’s performance is down 11 points. That’s a statistically significant shift likely caused by budget announcements that are clearly focused on generational fairness and speaking directly to younger Canadians.

We will see whether this muting of negatives leads to more positive impressions of the government. But for now, if you’re the Liberals, you’ll take this as some indication of success.

This survey also underlines a shift in public expectation where Canadians are seeking leaders who are not only visionary but are also pragmatic problem solvers. The contrasting perceptions between Trudeau and Poilievre, with the latter being seen as more adept in crisis scenarios and everyday challenges, mirror the electorate’s current inclination towards leaders who can navigate the turbulence of our times with competence and clear-cut effectiveness.”

Methodology

The survey was conducted with 2,300 Canadian adults from April 11 to 16, 2024. A random sample of panelists were invited to complete the survey from a set of partner panels based on the Lucid exchange platform. These partners are typically double opt-in survey panels, blended to manage out potential skews in the data from a single source.

The margin of error for a comparable probability-based random sample of the same size is +/- 2.0%, 19 times out of 20.

The data were weighted according to census data to ensure that the sample matched Canada’s population according to age, gender, educational attainment, and region. Totals may not add up to 100 due to rounding.

This survey was paid for by Abacus Data Inc.

Abacus Data follows the CRIC Public Opinion Research Standards and Disclosure Requirements that can be found here:  https://canadianresearchinsightscouncil.ca/standards/

ABOUT ABACUS DATA

We are Canada’s most sought-after, influential, and impactful polling and market research firm. We are hired by many of North America’s most respected and influential brands and organizations.

We use the latest technology, sound science, and deep experience to generate top-flight research-based advice to our clients. We offer global research capacity with a strong focus on customer service, attention to detail, and exceptional value.

And we are growing throughout all parts of Canada and the United States and have capacity for new clients who want high quality research insights with enlightened hospitality.

Our record speaks for itself: we were one of the most accurate pollsters conducting research during the 2021 Canadian election following up on our outstanding record in the 2019, 2015, and 2011 federal elections.

Contact us with any questions.

Find out more about how we can help your organization by downloading our corporate profile and service offering.

Trudeau delivers ‘Gen Z budget’: POLITICO

Canada’s finance minister, Chrystia Freeland, delivered a federal budget Tuesday aimed squarely at financially anxious millennial and Gen Z voters, stuffed with measures aimed at the affordability of housing and raising children.

When the youthful Trudeau swept into office in 2015, he wooed young voters with the promise of legalizing marijuana and making radical changes to the way Canadians vote. (He delivered on the first one but abandoned the second.)

Back in 2015, the numbers were staggering. Fifty-nine percent of voters aged 18-24 cast a ballot that year, up 18 points from the previous election. Abacus Data reported at the time that Liberals scooped up 45 percent of them.

The Liberals are now bleeding those voters badly.

On the heels of a punishing pandemic, sky-high interest rates have spiked mortgage payments for millennials who snuck into the market — and pushed homeownership out of reach for younger families eager to enter it. Persistent inflation has young parents staring down high grocery bills that aren’t coming down.

Last summer, as ascendant Conservative Leader Pierre Poilievre promised lower taxes and bigger paychecks, young people appeared to be listening.

By the end of August, Poilievre had won many of them over.

Trudeau’s Liberals now wallow in third place at 23 percent, by Abacus’ measure. Thirty-three percent of voters aged 18-34 supported the Conservatives. Twenty-six percent sided with Jagmeet Singh’s left-wing New Democratic Party.

Abacus Data Poll: Conservatives open up their largest lead yet.

From April 3 to 9, 2024 Abacus Data conducted a national survey of 2,000 adults exploring several topics related to Canadian politics and current events as part of our regular national omnibus surveys.

In this edition of our Canadian politics tracking, we report on our usual metrics along with some new data on how Canadians feel about the Trudeau government and the relationship with vote intention.

Abacus Data Chair & CEO David Coletto joined Power Play with Vassy Kapelos to talk about this poll Thursday evening

This survey comes at an interesting moment to gauge public opinion. All of the interviews were done following the increase in the federal carbon price on April 1 and in the midst of several pre-budget announcements by Prime Minister Trudeau and the Liberal government. Controlling for the independent effect of each of these is difficult but the before/after nature at least allows us to understand what has happened.

Conservatives lead by 20 over the Liberals

If an election were held today, 44% of committed voters would vote Conservatives with the Liberals at 24%, the NDP at 17% and the Greens at 5%. The BQ is at 29% in Quebec.

Since our last survey, the Conservatives are up 3, the Liberals are up 1, while the NDP is down 2. This 20-point lead is the largest we have ever measured for the Conservatives and the first time the Conservative vote share has hit 44% nationally.

Regionally, the Conservatives are well ahead in the Prairies, lead by 25 in BC and 19 in Ontario. In Atlantic Canada, the Conservatives are 18-points ahead of the Liberals while in Quebec, the Liberals, BQ, and Conservatives are all in a statistical tie for first.

If we isolate British Columbia, Ontario, and Atlantic Canada only, we find the Conservatives gaining 2 to 46% while the Liberals are down to their lowest level since tracking this at 25%.

Learn about the game-changing tool from the Abacus Data team that makes it possible to estimate polling results to the riding level for improve advocacy and government relations.

Demographically, the Conservatives lead among all age groups still. The NDP support among younger Canadians has dropped a bit and they are now third among those aged 18 to 29. The Conservatives lead by 19 among 18 to 29 year olds, by 20 among those aged 30 to 44, by 23 among 45 to 59 year olds and by 18 among those ahed 60+.

The Conservatives continue to capture a larger share of the vote among both men and women. Liberal vote share is the same among men and women while the NDP does 7-points better among women than it does among men.

When we ask people if they would consider voting for each of the main political parties, 53% say they are open to voting Conservative (up one from last month) while, 40% are open to voting Liberal (down 1). 40% say they are open to voting NDP, 26% for the Greens, and 21% for the People’s Party.

We continue to measure voter motivation by political party.

We find that the motivation gaps has closed as the Conservative voter coalition has grown. Today 70% of Conservative supporters say they will definitely vote compared with 65% of Liberal supporters and 64% among NDP supporters. Those who are say they would vote Green are the least motivated at the moment.

What else are Canadians thinking?

The mood of the country hasn’t changed since last month and has held fairly stead since the beginning of the year. Today, only 1 in 4 think Canada is headed in the right direction and only 17% feel optimistic about the direction of the world as a whole. This mood continues to be very negative.

The federal government’s approval rating is unchanged from last wave. 26% approve while 60% disapprove of the job performance of the federal government led by Justin Trudeau, up a single point and within the margin of error. Those disapproving of the federal government’s performance has been between 56% and 60% since September 2023 but this is the first time that disapproval has hit 60% in our tracking of the Trudeau government.

Impressions of Justin Trudeau are static. 58% have a negative impression of the Prime Minister and 25% have a positive view for a net score of -33.

In contrast, impressions of Pierre Poilievre are also unchanged with 39% viewing him positively and 34% negatively for a net score of +5.

Feelings about NDP Leader Jagmeet Singh are also largely unchanged. Today 34% have a negative impression compared with 33% who have a positive one for a net score of -1.

We also ask people whether their impression of each leader is getting better or worse over the past few weeks. Given the budget announcements were happening while this poll was in field, this is a good measure to capture whether any positive momentum was being generated by the announcements.

Overall, nothing has really changed from March. 13% say their impression of Justin Trudeau is improving while 47% say it is getting worse. 40% say it is not changing. All of these measures are close to where they were in March.

In contrast, 33% say their impression of Pierre Poilievre is improving while 22% say it is getting worse meaning his net positive momentum score of +11 is substantially better than the Prime Minister’s net -34.

17% of Canadian adults believe Justin Trudeau and the Liberals deserve to be re-elected, up 2 from last month but still beloieve where it was last June while those who think it’s time for a change and feel there’s an acceptable alternative is at 54%, almost up 2. We will continue to monitor this perception as it may be a leading indicator for vote intention.

Find out more about the The Three Threads and how the Abacus Data team looks
at polling for public affairs and advocacy.

In this survey we also re-asked a question we posed back in November 2023 gauging who Canadians think would better handle several policy areas – if the choice was between Justin Trudeau and Pierre Poilievre.

Overall, impressions have only marginally changed from the end of last year. Canadians are more likely to think that Poilievre is better able to keep taxes as low as possible (50% vs. 20%), make life more affordable (47% vs. 24%), and manage the economy (47% vs. 25%). Poilievre also has an advantage over Trudeau on dealing with another President Trump (43% vs. 26%), and building more housing (43% vs. 29%).

Even with all the housing announcements over the past week, perceptions of who is best to handle housing have not changed from last November suggesting either those announcements haven’t yet sunk in or there’s little the Liberals can do to change perceptions on their own.

Justin Trudeau has the advantage over Poilievre on two issues – childcare (37% vs. 33%) and climate change (38% vs. 31%).

Do Budget Announcements Move Votes?

This is a difficult question to answer, but in this survey we asked Canadians two additional questions to try and gauge how far an announcement can go and to assess their impact.

On April 1, Prime Minister Trudeau and several cabinet ministers announced the plan to develop a National School Food Program.

First, less than half of Canadians were aware of the program announcement. 45% said they were aware of the announcement versus 55% who reported being unaware. Parents with kids aged 3 to 14 years of age were actually less likely to be aware of the announcement (41%) than everyone else.

Second, the idea in of itself is fairly popular. 44% of Canadians think it is a good idea, 37% think its an acceptable idea while 19% think it’s a bad idea.

But here’s the key point. This doesn’t look to have had any impact on vote intention yet and may not. Why?

68% of current Conservative supporters think it’s a good or acceptable idea as fo 93% of NDP, 90% of Green, and 84% of BQ supporters.

75% of those who want a change in government and think there’s a good alternative to the Liberals and Conservatives think the policy is a good or acceptable idea.

And even 2 in 3 of those who have a very negative impression of Justin Trudeau think it’s a good idea.

You can like the policy but still not like the government or the Prime Minister which is how I think most people will react to the policy, but we will need more time and data to be sure.

The Upshot

According to Abacus Data CEO David Coletto: “There are a few things to take away from this latest poll.

First, the carbon price increase on April 1 has not yet had any noticeable impact on Liberal support but if anything, may have helped the Conservatives. We will need a few more weeks of data to know this forsure. This means that political harm of the carbon tax may have run its course and things can’t get too much worse for the Liberals.

Second, despite promising to spend billions more and unveiling key parts of the budget while this survey was in field, the Liberals find themselves further behind the Conservatives in our vote intention tracking than at any point in our tracking. There has been no real change in support among younger Canadians – an audience the budget announcements have been focused on.

That could change as more and more people become aware of the budget policies but as this data showed, there are a lot of people who can like a policy but still not like the government. This is where I think the Trudeau government finds itself right now.

The problem may not be one of policy, but of leadership.”

Methodology

The survey was conducted with 2,000 Canadian adults from April 3 to 9, 2024. A random sample of panelists were invited to complete the survey from a set of partner panels based on the Lucid exchange platform. These partners are typically double opt-in survey panels, blended to manage out potential skews in the data from a single source.

The margin of error for a comparable probability-based random sample of the same size is +/- 2.1%, 19 times out of 20.

The data were weighted according to census data to ensure that the sample matched Canada’s population according to age, gender, educational attainment, and region. Totals may not add up to 100 due to rounding.

This survey was paid for by Abacus Data Inc.

Abacus Data follows the CRIC Public Opinion Research Standards and Disclosure Requirements that can be found here:  https://canadianresearchinsightscouncil.ca/standards/

ABOUT ABACUS DATA

We are Canada’s most sought-after, influential, and impactful polling and market research firm. We are hired by many of North America’s most respected and influential brands and organizations.

We use the latest technology, sound science, and deep experience to generate top-flight research-based advice to our clients. We offer global research capacity with a strong focus on customer service, attention to detail, and exceptional value.

And we are growing throughout all parts of Canada and the United States and have capacity for new clients who want high quality research insights with enlightened hospitality.

Our record speaks for itself: we were one of the most accurate pollsters conducting research during the 2021 Canadian election following up on our outstanding record in the 2019, 2015, and 2011 federal elections.

Contact us with any questions.

Find out more about how we can help your organization by downloading our corporate profile and service offering.

Redefining Loyalty: Understanding Canadians’ Relationship with Financial Institutions

Between March 14 to 21, 2024, Abacus Data conducted a nationwide survey with 3,550 Canadians aged 18 and above to examine their attitudes towards financial services. With all eyes on the federal budget scheduled for April 16th, which is expected to include a legislative framework for ‘open banking’, we explore the current consumer landscape of banking services in Canada.

In Part 1 of our series on Canada’s financial future, we explored Canadians’ digital literacy, understanding of financial technology, and the potential for open banking adoption. In Part 2, we shift our focus to gain deeper insights into Canadians’ readiness to change financial institutions, the factors anchoring them to their current providers, and the perceived obstacles holding them back from alternative solutions. The findings reveal a degree of ‘soft satisfaction’ with existing financial providers, indicating that financial institutions are not immune to disruption in the financial sector, particularly among young Canadians.

CANADIANS’ WILLINGNESS TO SWITCH FINANCIAL PROVIDERS

Two-thirds of Canadians (66%) express no intention of considering switching financial providers in the next two years. Notably, individuals aged 60 and above are significantly less inclined to consider such a switch, with 84% expressing their reluctance. Conversely, while many young Canadians indicate reluctance to switch, a notable 25% of those aged 18 to 44 express a likelihood of considering a change. This underscores an opportunity for current financial providers to delve deeper into understanding the needs of this demographic to sustain their loyalty, while simultaneously paving the way for alternative providers to showcase their offerings and enhance willingness to switch.

FACTORS INFLUENCING CANADIANS’ CHOICE OF FINANCIAL INSTITUTIONS

Two in five Canadians (38%) chose their primary financial institution primarily because of the convenient location or proximity of its branch. Additionally, 29% cited the institution’s strong reputation as a key factor, while 27% mentioned having been with the same bank since childhood. Only a small fraction of respondents, aside from the 29% who prioritized low charges and fees, identified products, rates, or service offerings as the main motivator behind their choice of financial institution.

Demographic analysis revealed notable differences, with individuals aged 60 and above being significantly more inclined to select their bank due to its convenient location (52%) and strong reputation (33%). Conversely, younger Canadians were more likely to opt for their parents’ bank and continue with it (30% among those aged 18-34), as well as to choose a bank recommended by family and friends (37% among those aged 18-34).

These results suggest that Canadians often choose banks based on practical factors like proximity and emotional ties such as reputation and familial connections, likely due to limited financial literacy and awareness of alternatives. This presents an opportunity for financial institutions to leverage both emotional connections and practical considerations to better meet Canadians’ needs and preferences, while also emphasizing the importance of improving financial literacy and awareness to drive preferences towards institutions offering greater value and benefits.

THE DRIVERS OF LOYALTY

Exploring the reasons behind Canadians’ loyalty to their primary financial institutions, 51% emphasize their longstanding relationship, closely followed by 46% who prioritize convenient branch locations or proximity. Additionally, 44% attribute their loyalty to satisfactory service, while 42% highlight familiarity with online products and tools.

Surprisingly, few Canadians note the impact that their bank has on their finances as a reason to stay. Specifically, only one in three Canadians (34%) cite trust in their bank’s ability to handle their finances as a significant factor for staying, with even fewer mentioning competitive rates and fees (28%) or the variety of products and services offered (22%).

These findings underscore the significance of personal connections and convenience/familiarity in Canadians’ decisions to remain loyal to their primary financial providers.

ASSESSING CANADIANS’ VIEWS ON THEIR FINANCIAL INSTITUTION

Overall, 7 in 10 Canadians note that they are satisfied with the experience at their primary financial institution. Further, 77% indicate that they are satisfied with their ability to access their accounts and perform transactions through digital channels, while 69% are satisfied wit the products and services being offered to them.

However, satisfaction does go down when examining specific aspects of the banking experience. Specifically, only 52% believe they are valued as a customer at their financial institution, while 51% believe their financial institution has their best interests in mind when offering products or advice. Further, believe the fees charged by their institution are reasonable for the services provided.

These results highlight a concerning trend: only half of Canadians feel valued by their primary financial institution and believe their bank has their best interests at heart, despite their loyalty. This reveals a gap between customer expectations and the actual delivery of personalized care by financial institutions. It emphasizes the importance for banks to prioritize strategies that enhance customer satisfaction, trust, and a sense of value. The results suggest that Canadians are not necessarily aware of this gap, but neglecting to bridge this gap may result in diminished customer loyalty and trust as more options enter an increasingly competitive market.

NAVIGATING PERCEIVED BARRIERS TO SWITCHING PROVIDERS

When examining the obstacles associated with switching financial institutions, many Canadians cite the sheer hassle involved in making the transition. Specifically, 35% mention the inconvenience and time-consuming nature of switching, while 21% highlight difficulties in transferring direct deposit and payment information. Additionally, 20% note the inconvenience of updating account information. Loyalty to their current institution serves as a barrier for 21% of respondents, alongside concerns about fees and penalties for switching, mentioned by 20%.

Interestingly, young Canadians aged 18-30 are most likely to express a fear of the unknown (29%), hinting at potential barriers stemming from limited financial literacy.

These findings underscore the importance for financial institutions to address the practical challenges and emotional barriers associated with switching. Efforts to streamline the transition process and enhance financial literacy could facilitate greater mobility among customers and foster a more dynamic and competitive banking landscape.

CHANGING DYNAMICS IN FINANCIAL INSTITUTION LOYALTY

When prompted about their willingness to switch financial institutions if the process were more streamlined, 24% of respondents expressed definite interest in doing so, while an additional 38% indicated they might consider it. This sentiment is particularly pronounced among younger Canadians, with 34% of those aged 18-30 and 33% of individuals aged 31-44 stating they would switch institutions if the process were simplified.

This growing openness to change within the banking sector poses significant risks for traditional financial institutions, especially in light of the evolving landscape characterized by the emergence of open banking and the rapid growth of FinTech companies. As younger demographics demonstrate a greater willingness to explore alternative options, banks face intensified competition and the threat of losing market share.

THE UPSHOT

The current findings highlight the potential for significant shifts in Canada’s banking landscape, driven by evolving consumer preferences and the emergence of open banking. Canadians exhibit a “soft satisfaction” with their primary financial institutions, primarily rooted in familiarity and emotional ties rather than purely financial considerations. This preference for familiarity over financial benefits suggests an opportunity for financial institutions to leverage emotional connections and improve financial literacy to guide preferences towards options offering greater value and benefits.

However, our sense of attachment to our financial institutions is not absolute. There is a growing openness among Canadians, especially younger demographics, to consider switching financial institutions if the process were simplified. This poses a risk for traditional banks, particularly in the context of increasing competition and the potential impact of open banking on the sector.

To navigate these changes, both traditional banks and FinTech companies must adapt. Traditional banks need to innovate to meet evolving consumer expectations and maintain their market relevance, while also preserving the emotional connection that Canadians currently value. Meanwhile, FinTech firms should concentrate on ongoing innovation and customer-centric solutions to draw customers away from traditional banks. This includes efforts to simplify the transition process and improve financial literacy, enabling greater mobility among customers and fostering a more vibrant and competitive banking environment.

As we await the federal budget announcement on April 16, the banking sector in Canada stands at the brink of exciting opportunities for growth and innovation. With the impending legislative framework for open banking on the horizon, traditional banks and FinTechs alike are poised to usher in a new era of financial services, driven by adaptability, customer-centric solutions, and technological advancement. These developments have the potential to reshape the banking landscape, offering consumers enhanced choices, convenience, and financial empowerment.

Methodology

The survey was conducted with 3,550 Canadian adults from March 14 to 21, 2024. A random sample of panelists were invited to complete the survey from a set of partner panels based on the Lucid exchange platform. These partners are typically double opt-in survey panels, blended to manage out potential skews in the data from a single source.

The margin of error for a comparable probability-based random sample of the same size is +/- 1.6%, 19 times out of 20.

The data were weighted according to census data to ensure that the sample matched Canada’s population according to age, gender, educational attainment, and region.

This survey was paid for by Abacus Data Inc.

Abacus Data follows the CRIC Public Opinion Research Standards and Disclosure Requirements that can be found here: https://canadianresearchinsightscouncil.ca/standards/

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