Shoppers ages 50-54 lead the charge when it comes to purchasing health and beauty products online (52 percent), and shoppers ages 45-49 are purchasing more food and beverage products online (29 percent) than any other age group. This was revealed in the latest issue of The Checkout, an ongoing shopper behavior study conducted by The Integer Group® and M/A/R/C Research.
All age groups show an increase in shopping online, with an overall increase in shopping in general—in contrast to The Checkout’s results from last year that showed 73 percent of shoppers who were buying more online, were not shopping more, they were just shopping differently.
Last year, The Checkout also showed that Boomers were the largest group of shoppers purchasing consumer-packaged goods (CPG) products online (health, beauty, food, beverage). Both reports indicate that other age groups still aren’t sold on the idea of doing standard grocery shopping online, stating that their barriers for purchasing these goods online are product expiration dates and shipping costs.
“Grocery shopping online is a concept most shoppers have yet to adopt, which means there are conventions ingrained in their shopping behavior that must be disrupted,” said Craig Elston, senior vice president, Integer™. “Manufacturers and e-tailers have the most to gain if they can help shoppers get over their purchase barriers.”
“The flexibility and simplicity of shopping online becomes even more appealing the busier people get,” said Randy Wahl, executive vice president, M/A/R/C Research. “Shoppers across all demographic groups aren’t just becoming smarter, they are now making the time to find the best deal.”